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ABOUT US

Patterson's Flowers, Inc.
ADDRESS
216 Maple St
 
Big Rapids, Cadillac, Reed City and Canadian Lakes
 
MI 49307
PHONE
(231) 796-8683
 
(800) 822-0559
EMAIL

Patterson's Flowers was established in 1952 by Donald Patterson and proudly serves the West Central Michigan area with locations in Reed City, Big Rapids, and Cadillac. The first and second generation Patterson family and a caring and professional staff of over 25 employees are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our staff is dedicated to making your experience a pleasant one. We go the extra mile to make your floral gift perfect. All of our products are backed by our guarantee. When we know of a problem we will make every effort to make it right and offer a replacement or credit when appropriate.

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We carry a large selection of wonderful gifts and offer delivery and shipment of your selection. Our gift shop is overflowing with plush animals , wonderful scents and bath and body, Angels from Willow Tree,  pottery, jewlery, and much more. Our seasonal gift selection is sure to delight everyone on your list from spring time garden gifts, fall harvest decor and a shop full of ideas for Christmas gift giving.

We make our own real cream and butter fudge and carry a large selection of gourmet chocolates.

Our gourmet food and fruit baskets are custom packaged and available for same day delivery.

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Our shop serves the following areas in MI: Baldwin, Barryton, Big Rapids, Bitely, Cadillac, Canadian Lakes, Chippewa Lake, Evart, Hersey, Idlewild, Irons, Lake City, Le Roy, Luther, Mecosta, Manton, Marion, Mesick, Morley, Paris, Reed City, Remus, Rodney, Stanwood and Tustin.

We also deliver to the following facilities:
Altercare Of Big Rapids Burkholder Funeral Home
Corey Funeral Home Inc Janowicz Family Funeral Home
Daggett Funeral Home Daggett-Gilbert Funeral Home
Evergreen Terrace Fosnaught Funeral Home
Grand Oaks Nursing Ctr Green Acres Retirement Living
Halls Funeral Home Heckman Funeral Home
Hitesman Holdship Funeral Home Kirtland Terrace
Samaritas Senior Living Cadillac McDowell Funeral Home
Spectrum Helath Big Rapids Hospital Munson Hospital- Cadillac
Metron Of Big Rapids Mohnke Funeral Home
Oakwood Manor Apartments Peterson Funeral Home
Royal View Spectrum Health-RC Campus
Reed City Fields Senior Living Verdun Funeral Home
Young Funeral Home

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Our shop locations and
repective store hours are:


Reed City
515 S Higbee Street
231-832-2236
Monday-Friday 8:00 to 5:30
Saturday 8:30 to 4:00
Big Rapids
216 Maple Street
231-796-8683
Monday-Friday 8:30 to 6:00
Saturday 8:30-5:30
Sunday-Noon Till 4:00 Seasonal Hours Please Call First
Cadillac
107 N Mitchell
Lakeside District
Cadillac Mi, 49601
231-775-8782
Monday-Friday 8:30 to 5:30

Saturday-9:00-5:00


To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: New Year’s Day, Easter, Memorial Day, Independence Day and Labor Day.

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We specialize in the following services:

  • Large inventory of fresh flowers
  • Tropicals
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Silk arrangements
  • Dried floral arrangements
  • Weddings
  • Funeral designs
  • Extensive gift line
  • Gourmet and fruit baskets
  • Home Made Fudge
  • Gourmet Chocolates
  • Gift baskets
  • Greeting cards
  • Candles

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If you have any questions or need more information, please call us directly at (800) 822-0559. We're always here to serve you and make your flower-sending experience a pleasure.

If you have any questions or need more information, please contact us by e-mail at info@pattersonflowers.com



Patterson's Flowers, Inc.
216 Maple St
Big Rapids, Cadillac, Reed City and Canadian Lakes, MI 49307

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A local delivery fee of $8.99 --$40.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee is $10.00 for delivery for the delivering florist and a $6.99 wire fee.)

U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

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Each year, our company allocates a budget to support community activities through contributions. We are please to do our part to assist community programs. However requests have become so numerous that they exceed our financial capabilities. Therefore, we must fairly distribute our support to as many organizations as possible within our means. In order for us to evaluate your request, we ask that you complete this form and return it to us at least 21 days prior to the event. Please email your request to info@pattersonflowers.com. Thank you for your cooperation.

Click here for donation form

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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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